A monument to fear
James Gubb on the Civitas blog relates the extraordinary story of former NHS consultant surgeon John Petri, who won the Medical Futures Innovation Award in 2005 with a "dual-surgery" technique, the main characteristic of which is that while a surgeon is performing an operation, another theatre and patient is being prepared in order to reduce the time lapse between operation, increase the surgeon's efficiency and thereby reduce waiting lists. The implication is that the NHS is not short of trained staff, but of operating theatres.
The shocking truth is that the Secretary of State for Health was presented with Petri's feasibility study on this technique and dismissed it out of hand. The Health Secretary concerned was Frank Dobson (remember him?) who left the government in 1999. Subsequently John Petri continued to practise his technique with high levels of productivity, and no waiting lists. For his trouble he has earned about half as much as some of his colleagues, who make very large sums of money operating on private patients who would rather not hang around on waiting lists. Gubb remarks:
There’s a department called the [Department of Health] that even a recent Cabinet Office report describes as completely lacking direction, and a body formerly known as the NHS Modernisation Agency, now known as the NHS Institute for Innovation and Improvement, that should have been all over this. Karen Taylor, Director of Value for Money Studies in health at the NAO, says this is a huge problem, which runs deep into the heart of NHS organisations. There is such rigidity, such a culture of compliance, that finding examples of the dissemination and uptake of best practice is very much the exception rather than the rule.
But equally problematic according to Mr. Petri, are the consultants themselves - none of his colleagues, even at in his own Foundation Trust, were interested in taking up his new technique. For one, there’s no real means of making them change. Consultants work in parallel to each other, there’s no-one really managing them and there’s no common goal. A genuine partnership between management, consultants, and nurses is urgently needed.
But the real issue is they don’t want to change - and here’s where a taboo has to be broken. The patient’s interest in having their operation done as fast as possible, is not necessarily the consultant’s - at least on the NHS. Consultants have earned huge sums of money out of waiting list inefficiencies, through patients that are willing and able to pay the money to go private - and they pay 4 or 5 times as much as in France according to Mr. Petri. If waiting lists (and times) are cut, then this lucrative stream of income for consultants is also cut - indeed Mr. Petri reports that his private income has been chopped in half by the fact his ‘dual-surgery’ technique has eliminated his waiting lists. Clearly there’s a massive conflict of interests.
This outrageous story is just one further illustration of the inherent inefficiency of the National Health Service, which is blighted not only by administrative incompetence but by structural deficiencies which actually incentivise low productivity.
The NHS does not work. The NHS cannot work. The NHS is a monument to twentieth century bureaucratic socialism which by concerted propaganda over decades has become entrenched in the public consciousness as irreplaceable and unchallengeable because of fear of the possible alternatives. One way or another, the NHS as we have known it has got to go.
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